Privacy Policy

Famoryn operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include de-identified or anonymized information. We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

Contact details including your name, billing and shipping addresses, phone number, and email address.
Financial information including payment card details, transaction information, and other payment confirmations.
Account information including username, password, preferences, and account settings.
Transaction history including items viewed, added to your cart or wishlist, purchased, returned, exchanged, or canceled.
Communications with us such as customer support inquiries.
Device and technical information including IP address, browser type, device identifiers, and network connection data.
Usage information such as how and when you interact with or navigate our Services.

Sources of Personal Information

We may collect personal information from the following sources:

Directly from you, when you create an account, place an order, or communicate with us.
Automatically through your use of the Services, including cookies and similar technologies.
From service providers, who perform services on our behalf (e.g., payment processing, shipping).
From partners or third parties, such as advertising or marketing providers.

How We Use Your Personal Information

We may use your personal information for the following purposes:

To provide and improve the Services, including processing orders, payments, returns, exchanges, account management, shipping, and personalized shopping experiences.
Marketing and advertising, including sending promotional messages, emails, or showing targeted ads based on your activity.
Security and fraud prevention, including account authentication, fraud detection, and maintaining a secure shopping environment.
Communicating with you, such as customer support and service-related notifications.
Legal compliance, such as responding to lawful requests or enforcing our Terms of Service.

How We Disclose Personal Information

We may share your personal information with:

Vendors and service providers (e.g., payment processors, fulfillment and shipping providers, IT services).
Business and marketing partners, for advertising and promotional purposes, in accordance with their privacy notices.
Affiliates and within our corporate group, where applicable.
Legal authorities, where required by law or to enforce our rights.
In connection with a business transaction, such as a merger, acquisition, or bankruptcy.

Third-Party Websites and Links

The Services may contain links to third-party websites or services. We are not responsible for the privacy or security of such sites. Please review their privacy policies before providing personal information.

Children’s Data

The Services are not directed to children, and we do not knowingly collect information from individuals under the age of majority in your jurisdiction. If you believe your child has provided us with personal information, please contact us to request deletion.

Security and Retention of Your Information

We take reasonable measures to protect your information; however, no system is completely secure. The length of time we retain your personal information depends on business needs, legal requirements, and the purpose for which the information was collected.

Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information, including:

Right to access/know the personal information we hold about you.
Right to delete personal information we maintain about you.
Right to correct inaccurate personal information.
Right to portability, to obtain a copy of your personal information.
Right to opt out of targeted advertising or the “sale” or “sharing” of personal information.
Managing communication preferences, such as unsubscribing from promotional emails.

If you are located in the UK or European Economic Area, you may also have the right to object to or restrict processing, and to withdraw consent.

We may require verification of your identity before fulfilling your request.

Complaints

If you have a complaint about how we process your personal information, please contact us at the details below. You may also have the right to contact your local data protection authority.

International Transfers

Your personal information may be transferred and processed outside the country where you reside, including in countries that may not provide the same level of data protection. Where required, we will use appropriate safeguards (such as Standard Contractual Clauses) for such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the Services after changes are posted constitutes acceptance of the updated Privacy Policy.