Shipping Policy
At famoryn, we are committed to delivering your orders quickly and reliably. We currently ship to United States, Canada, and Australia via DHL Express.
Shipping Fees
Shipping Method | Order Amount | Costs |
---|---|---|
Free International Shipping | $30 USD and up | Free |
International Shipping | $0 – $29.99 USD | $7.99 |
Delivery Time
Processing Time: Orders are usually processed within 1–3 business days after being placed.
Transit Time:
United States & Canada: Delivered in 1–3 business days after dispatch.
Australia: Delivered in 2–4 business days after dispatch.
Delivery times are estimates. Delays may occur due to customs clearance, peak seasons, public holidays, or incorrect shipping information.
Shipping Restrictions
To ensure successful delivery, please provide complete and accurate shipping details, including street number and building number where applicable.
Restrictions include:
APO/FPO/DPO addresses are not supported.
P.O. Box addresses are only supported within the United States.
Failed Delivery Situations
We are not responsible for failed deliveries caused by customer negligence, including but not limited to:
Incorrect shipping details (address, phone number, recipient’s name).
Refusal to accept the package upon delivery.
In these cases, refunds cannot be issued.
If you realize your order information is incorrect, please contact us immediately with your order number and updated details before your order is shipped.
Customs Duties
Orders shipped to United States, Canada, and Australia are delivered duty and tax paid.
Customers will not be required to pay additional customs fees at delivery.
Customer Service
For any questions regarding shipping, please contact us:
Email: support@famoryn.com
At famoryn, we value your trust and will do our best to ensure your shopping experience is smooth and enjoyable.